Privacy Policy

Your privacy is important to us. This privacy statement explains what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before providing your personal data on this website. Persons over the age of 14 may register on https://offcoursestudio.com as users without the prior consent of their parents or guardians.

In the case of children under 14 years of age, the consent of their parents or guardians is required for the processing of their personal data.

In no case shall data relating to the professional or economic situation or to the privacy of other family members be collected from the minor without their consent.

If you are under 14 years of age and have accessed this website without notifying your parents, you should not register as a user.

This website respects and takes care of the personal data of users. As a user you should know that your rights are guaranteed.

We have strived to create a safe and secure space and that is why we want to share our principles regarding your privacy:

• We never ask for personal information unless it is really necessary to provide you with the services you request.

• We never share personal information about our users with anyone, except to comply with the law or with your express permission.

• We never use your personal data for any purpose other than that expressed in this privacy policy.

It should be noted that this Privacy Policy may vary depending on legislative or self-regulatory requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill in any form of any of its contact forms where personal data is collected.

OFF COURSE has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), the Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE or LSSI).

• Identity of the Responsible: L’Orangerie Visual Communication S.L.

• Trade name: OFF COURSE

• NIF/CIF: B66721630

• Address: Passatge Rosella 4. 08390 Montgat (Montgat, SPAIN)

• Email: info@yesoffcourse.com

• Activity: Branding study

• Registered in the Mercantile Registry of Barcelona, in volume 45245, book 0, folio 139, sheet B-481614, on 05-07-2016.

For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data you send us through the web forms will be treated as “Web users and subscribers” data.

For the processing of our users’ data, we implement all the technical and organizational security measures established in the current legislation.

In processing your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

• Principle of legality, fairness and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.

• Data minimization principle: We will only request data that is strictly necessary in relation to the purposes for which we require it. As little as possible.

• Principle of limitation of the storage period: the data will be kept for no longer than necessary for the purposes of processing, depending on the purpose, we will inform you of the corresponding storage period, in the case of subscriptions, we will periodically review our lists and delete those records inactive for a considerable time.

• Principle of integrity and confidentiality: Your data will be treated in a way that ensures adequate security of personal data and guarantees confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

The personal data we process at OFF COURSE comes from:

• Contact Form

• Subscription form

• Blog comments

• Service request form

• Download form

• Registration form

• Webinar registration form

Any person has the right to obtain confirmation as to whether or not OFF COURSE is processing personal data concerning him/her.

Interested persons have the right to:

• Request access to personal data relating to the data subject.

• Request rectification or deletion

• Request the limitation of your treatment

• Opposing treatment

• Request data portability

Interested parties may

access

to your personal data, as well as to request the

rectification

of the inaccurate data or, where appropriate, to request their

deletion

when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request the

limitation

of the processing of your data, in which case I will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, interested parties may be able to

object

to the processing of your data. L’Orangerie Visual Communication S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As a data subject, you have the right to receive the personal data concerning you, which you have provided to us and in a structured, commonly used and machine-readable format, and to transmit it to another data controller when:

• Treatment is based on consent

• The data have been provided by the person concerned.

• The processing is carried out by automated means.

When exercising your right to data portability, you will have the right to have personal data transmitted directly from data controller to data controller where technically feasible.

Data subjects shall also have the right to effective judicial protection and to file a complaint before the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.

For what purposes do we process your personal data?

When a user connects to this website, for example to comment on a post, send an email to the owner, subscribe or make a contract, you are providing personal information for which OFF COURSE is responsible. This information may include personal data such as your IP address, name, physical address, email address, phone number, and other information. By providing this information, you consent to the collection, use, management and storage of your information by https://offcoursestudio.com only as described in the Legal Notice and this Privacy Policy.

In OFF COURSE there are different systems for capturing personal information and we process the information provided by the interested parties for the following purpose for each capture system (forms):

• Contact form: We request the following personal data: Name, Email, Phone, Description, to respond to the requirements of the users of https://offcoursestudio.com. For example, we may use this data to respond to your request and answer any questions, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other queries you may have that are not subject to the terms and conditions of contract. We inform you that the data you provide will be located on the servers of:

• • OVH HISPANO (provider of L’Orangerie Visual Communication S.L.), is located within the EU.

  • G Suite (supplier of L’Orangerie Visual Communication S.L.), is located within the EU.

• Content subscription form: In this case, we request the following personal data: Name, Email, to manage the subscription list, send newsletters, promotions and special offers, provided by the user when subscribing. Within the website there are several forms to activate the subscription. We inform you that the data you provide will be located on the servers of:

  • Active Campaign (provider of L’Orangerie Visual Communication S.L.), is located outside the EU in the USA. Active Campaign is covered by the EU-US Privacy Shield agreement, information about which is available  here, approved by the European Data Protection Committee.

• Registration form for blog comments: To comment on the publications of the blog https://offcoursestudio.com the user is required to register through this form. In this case, we request the following personal data: Name, Email, Once registered, the user can make as many comments as he/she wishes and reply to the previous ones. We inform you that the data you provide will be located on the servers of:

• • OVH HISPANO (provider of L’Orangerie Visual Communication S.L.), is located within the EU.

  • G Suite (supplier of L’Orangerie Visual Communication S.L.), is located within the EU.

• Service request form: I request the following personal data: Name, Email, Phone, Project information, to request any of the services that https://offcoursestudio.com makes available to its users. The information collected will allow to request the corresponding service for a possible offline processing of the same. Requests will be answered by email. The web does not allow to manage payments directly. I inform you that the data you provide will be located on the servers of:

• • OVH HISPANO (provider of L’Orangerie Visual Communication S.L.), is located within the EU.

  • G Suite (supplier of L’Orangerie Visual Communication S.L.), is located within the EU.

• Download form: In this web you can download different contents that are incorporated periodically. In this case, we request the following personal data: Name, Email, to activate the subscription form. Your information is used for the purposes indicated for subscribers. We inform you that the data you provide will be located on the servers of:

  • Active Campaign (provider of L’Orangerie Visual Communication S.L.), is located outside the EU in the USA. Active Campaign is covered by the EU-US Privacy Shield agreement, information about which is available here, approved by the European Data Protection Committee.

• Registration Form: In this case, we request the following personal data: Name, Email, so you can create an account in our system and have access to its functionalities. We inform you that the data you provide will be located on the servers of:

  • Active Campaign (provider of L’Orangerie Visual Communication S.L.), is located outside the EU in the USA. Active Campaign is covered by the EU-US Privacy Shield agreement, information about which is available here, approved by the European Data Protection Committee.

  • G Suite (supplier of L’Orangerie Visual Communication S.L.), is located within the EU.

  • Calendly (provider of L’Orangerie Visual Communication S.L.), is located outside the EU in the USA. Calendly is covered by the EU-US Privacy Shield agreement, information about which is available here, approved by the European Data Protection Committee.

• Webinar registration form: In this case, we request the following personal data: Name, Email, so that you can participate in our webinar. We inform you that the data you provide will be located on the servers of:

  • Active Campaign (provider of L’Orangerie Visual Communication S.L.), is located outside the EU in the USA. Active Campaign is covered by the EU-US Privacy Shield agreement, information about which is available here, approved by the European Data Protection Committee.

There are other purposes for which we process your personal data:

• To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.

• To support and improve the services offered by this website.

• Other non-identifying data are also collected and obtained through some cookies that are downloaded to the user’s computer when browsing this website, which are detailed in the cookies policy.

• To manage social networks. OFF COURSE may have a presence in social networks. The processing of data carried out by people who become followers on the social networks of the official pages of https://offcoursestudio.com, will be governed by this section. As well as those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user of L’Orangerie Visual Communication S.L.. It will treat your data for the purposes of properly managing its presence in the social network, reporting activities, products or services OFF COURSE. As well as for any other purpose that the regulations of social networks allow. In no case will we use the profiles of followers in social networks to send advertising individually.

In accordance with the provisions of the European General Data Protection Regulation (RGPD) 2016/679, L’Orangerie Visual Communication S.L. (OFF COURSE) with address at Passatge Rosella 4. 08390 Montgat (Montgat, SPAIN) , Montgat, 08390 will be responsible for the processing of data corresponding to web users and subscribers.
OFF COURSE, does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations with other professionals may be made, in such cases, consent will be required to inform users about the identity of the collaborator and the purpose of the collaboration. This will always be done with the strictest security standards.

Remarketing

Remarketing allows us to reach people who have previously visited https://offcoursestudio.com and associate a particular audience with a particular message. Remarketing is a method of getting users who have visited my site to return to my site.
As a user of https://offcoursestudio.com we inform you that we are collecting information for this remarketing function on https://offcoursestudio.com.
The information we collect thanks to this function is collected by cookies from Facebook, Twitter, Google Adword. You can learn about the data collected by these cookies in the following privacy policies of each service:

• Facebook

• Twitter

• Google Adword

If you do not want your information collected by these cookies, you can opt out of Google’s use of cookies through Google’s Ads Settings. You can also opt out of the use of cookies from a third-party vendor through the Network Advertising Initiative opt-out page.
This type of service allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained by this website will always be subject to the user’s privacy settings on each social network. In the event that a service is installed that allows interaction with social networks, it is possible that, although users do not use the service, it collects web traffic data relating to the pages on which they are installed.

At https://offcoursestudio.com we use Facebook ads, Facebook’s advertising platform, which allows us to create campaigns and ads. When generating an ad, you can segment the audience by:

• Location

• Demographics (age, gender, etc.)

• Interests (activities, hobbies, etc.)

• What they buy online and through other channels

• Etc.

The data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the newsletter subscriptions. In no case will the information from Facebook be used for a different purpose.

At https://offcoursestudio.com we use Twitter ads, Twitter’s advertising platform, which allows us to create campaigns and ads. When generating an ad, you can segment the audience by:

• Location

• Demographics (age, gender, etc.)

• Interests (activities, hobbies, etc.)

• What they buy online and through other channels

• Etc.

The data obtained through Twitter ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the newsletter subscriptions. In no case will the information from Twitter be used for any other purpose.

Adwords is a Google platform for ADVERTISERS who want to advertise on GOOGLE. At https://offcoursestudio.com we use Google Adwords, Google’s advertising platform, which allows us to create campaigns and ads to display on other websites. When generating an ad, you can segment the audience by:

• Location

• Demographics (age, gender, etc.)

• Interests (activities, hobbies, etc.)

• What they buy online and through other channels

• Etc.

The data obtained through Google Adwords are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. In no case will the information from Google be used for any other purpose. We may select and publish customer testimonials on our Services, which may contain personally identifiable information, such as your name and/or the city, state or country in which you live. We obtain your consent before posting any testimonials with your name. If such content is posted, it will be available to other users of the Services. If you would like us to remove or delete your name or testimonial from our website, you may contact https://offcoursestudio.com on our contact form.

We may post customer reviews on our websites or Services, which may contain personally identifiable information, such as your name and/or the city, state or country in which you live. By submitting your review you are giving us permission to post your review on our Sites or Services. If you post such content, it will be available to other users of the Sites or Services. Your posting may also become public and we cannot prevent such information from being used in a manner that may violate this Policy or the law. If you would like us to remove your name or review from our Sites or Services, you may contact https://offcoursestudio.com at our contact form.

The legal basis for the processing of your data is: consent.

To contact or make comments on this website, consent to this privacy policy is required.

The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.

The categories of data processed are identification data.

No specially protected categories of data are processed.

The personal data provided will be retained:

• As long as the business relationship is maintained.

• Until its deletion is requested by the interested party.

Many tools we use to manage your data are contracted by third parties.

To provide services strictly necessary for the development of the activity, https://offcoursestudio.com, shares data with the following providers under their corresponding privacy conditions:

Google Analytics:

a web analytics service provided by Google, Inc., a Delaware company with headquarters at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help https://offcoursestudio.com analyze how users use the website. The information generated by the cookie about your use of https://offcoursestudio.com (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Hosting:

OVH HISPANO, SLU, domiciled in Spain. More information at: https://www.ovh.es (OVH HISPANO, SLU). OVH HISPANO, SLU treats the data with the purpose of providing hosting services to L’Orangerie Visual Communication S.L..

Counseling/Governance:

GIMENEZ DOMENECH ASESORES SL, with address at Calle San Vicente Mártir 110 – 3º – 5ª. More information in: no URL (GIMENEZ DOMENECH ASESORES SL). GIMENEZ DOMENECH ASESORES SL treats the data with the purpose of providing consultancy/management services to L’Orangerie Visual Communication S.L..

Web platform:

The WordPress Foundation, based in the USA. More information at: https://wordpress.org (The WordPress Foundation). The WordPress Foundation processes the data in order to provide its web platform services to L’Orangerie Visual Communication S.L..

Email marketing:

ActiveCampaign, LLC d/b/a , domiciled in the USA. More information at: http://activecampaign.com/ (ActiveCampaign, LLC d/b/a ). ActiveCampaign, LLC d/b/a processes the data in order to provide email marketing services to L’Orangerie Visual Communication S.L..

Chat communication:

We have several chat communication service providers:

• Zoom Video Communications, Inc. domiciled in the USA. More information at: https://zoom.us/ (Zoom Video Communications, Inc.). Zoom Video Communications, Inc. processes the data with the purpose of providing chat communication services to L’Orangerie Visual Communication S.L..

• Miro Inc., domiciled in the USA. More information at: https://miro.com (Miro Inc.). Miro Inc. processes the data for the purpose of providing chat communication services to L’Orangerie Visual Communication S.L..

• Slack Technologies, Inc. with domicile in the EU. More information at: https://slack.com (Slack Technologies, Inc. ). Slack Technologies, Inc. processes the data for the purpose of providing chat communication services to L’Orangerie Visual Communication S.L..

• Google, domiciled in the EU. More information at: https://www.google.es/ (Google). Google processes the data for the purpose of providing chat communication services to L’Orangerie Visual Communication S.L..

Management:

We have several management service providers:

• Holded Technologies S.L., domiciled in EU. More information at: https://www.holded.com/es (Holded Technologies S.L.). Holded Technologies S.L. processes the data in order to provide management services to L’Orangerie Visual Communication S.L..

• Trello, Inc, domiciled in the USA. More information at: https://trello.com (Trello, Inc). Trello, Inc. processes the data in order to provide management services to L’Orangerie Visual Communication S.L..

• TYPEFORM, SL, domiciled in Spain. More information at: https://typeform.com (TYPEFORM, SL.). TYPEFORM, SL. processes the data in order to provide management services to L’Orangerie Visual Communication S.L..

• Notion Labs, domiciled in UE. More information at: https://www.notion.so (Notion Labs.). Notion Labs. processes the data in order to provide management services to L’Orangerie Visual Communication S.L..

• Calendly LLC, domiciled in the USA. More information at: https://calendly.com (Calendly LLC). Calendly LLC processes the data for the purpose of providing management services to L’Orangerie Visual Communication S.L..

Webinar:

We have several webinar service providers:

• Google INC, domiciled in the USA. More information at: https://hangouts.google.com/?hl=es (Google INC). Google INC processes the data with the purpose of providing webinar services to L’Orangerie Visual Communication S.L..

When browsing https://offcoursestudio.com non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes data related to your browsing habits through third-party services. This website uses the following third-party analysis services:

• Google analytics

• Facebook Pixel

We use this information to analyze trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole.

Data secrecy and security

https://offcoursestudio.com is committed to the use and processing of personal data included users, respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of current legislation on data protection.

This website includes an SSL certificate. This is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted.

https://offcoursestudio.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of the data through fraudulent access to them by third parties.

With regard to the confidentiality of processing, L’Orangerie Visual Communication S.L. will ensure that any person who is authorized by OFF COURSE to process customer data (including its staff, collaborators and service providers), will be under the appropriate obligation of confidentiality (whether a contractual or legal duty).

When any Security Incident occurs, upon becoming aware of it OFF COURSE shall notify the Customer without undue delay and shall provide timely information related to the Security Incident as it becomes known or when reasonably requested by the Customer.

As a user, you are solely responsible for the veracity and accuracy of the data you submit to https://offcoursestudio.com exonerating L’Orangerie Visual Communication S.L. (OFF COURSE) from any liability in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of such data by L’Orangerie Visual Communication S.L. (OFF COURSE) in the manner and for the purposes indicated in this privacy policy.

The consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by communicating it to L’Orangerie Visual Communication S.L. (OFF COURSE) in the terms established in this Policy for the exercise of rights. This revocation shall in no case be retroactive.

L’Orangerie Visual Communication S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, L’Orangerie Visual Communication S.L. will announce on this page the changes introduced reasonably in advance of their implementation.

In accordance with the LSSICE, https://offcoursestudio.com does not engage in SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the web, the user has the possibility to give express consent to receive the newsletter, regardless of the commercial information requested.

In accordance with the provisions of Law 34/2002 of Services of the Information Society and electronic commerce, https://offcoursestudio.com undertakes not to send commercial communications without properly identifying them.

Document revised on 07-08-2020.